Payment Terms & Minimum Orders for US, Canadian or International Customers
For customers with pre-approved accounts, our payment terms are Net 30 days in USD, FOB Shipping Point or DAP (Delivered at Place) when appropriate. For new NA customers, our terms are Cash-in-Advance or Major Credit Card. New International Customers must pay in advance and are responsible for Import Duties, Fees and Local Taxes when they apply.
There is a very small minimum order of $35.00 for US and Canadian Orders and $100.00 USD for International Orders.
Open an Account
It is very easy to apply for an account, contact us via Fax or click on the blue button below to apply for credit online:
Shipping Methods
All in-stock items are shipped from our warehouse within 24 hours of actual receipt of order via FedEx. This will insure quick delivery in the US and Canada.
All other, International shipments are shipped via FedEx pre-paid and added to the invoice. Customers are responsible for local duties, taxes and fees payable to their local agencies.
Shipping Terms
Domestic Shipment Terms are FOB Leland, NC
International Shipments are made using Incoterm DAP (Delivered at Place)
Payment
All invoices are payable in US Dollars drawn on a US bank or by bank to bank transfer. Major Credit Cards may be accepted for pre-approved customers using Visa, Master Card or American Express. For your safety never email your credit card information to us. Please call us or place your order on our e-commerce system on this website.
General Terms and Conditions
MICROSOLV reserves the right to change product specifications, packaging, design or prices without notice. We accept no liability for changes made without notice.
Custom Item Orders
Items that are produced to order are considered "custom made" and must be ordered with a non-cancellable purchase order. These items cannot be returned for any reason other than manufacturing defect.
International Handling Fee
For some products, an international handling fee may apply. This fee is for shipping and duty charged from Europe, Asia, South America or Australia. Shipments valued at $2,500.00 and over, are exempt from this fee.
Disclaimer
The products listed on this website, as well as any subsequent downloads or printouts, are not intended for direct food, medicinal, clinical, or diagnostic use. They are solely intended for use in Analytical Chemistry, Chromatography, or Capillary Electrophoresis labs. We assume no responsibility or liability for the misuse of these products, information, or any misunderstanding of this information. We believe these items are fully compatible with the units they are designed for at the time of authoring. However, we are not responsible for any design changes made by your instrument manufacturer that may render these items incompatible.